Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. – Step 1 of 2We understand things happen. Before you submit a support ticket, have you: Powered cycled your equipment? (Turn it off and on again, making sure to wait about 5-10 minutes) If you are using an AirCube, have you verified that the black cable is plugged into the blue port? Are any lights flashing? If so, have they been flashing longer than one minute? This typically indicates a bad power supply. Please be sure to mention this step in your ticket. No lights at all? Verify that the device is plugged into a receptacle, or plug another device into the same receptacle to verify it has power. Show Me How To:SelectPlug the Black Cable InPlug the Dish POE Cable InThe LAN CableHave you tried the steps above? *YesNoNextAccount PIN *You can find this on your most recent bill.Name On the Account *FirstLastPhone On the Account *Email On the Account *Address Where Service is Installed *Address Line 1Address Line 2City— Select state —AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeWhat can we help you with today? *General questionBillingTechnical SupportMy accountOtherIf other…Issues / Message *PreviousSubmit