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Crowsnest Broadband
(814) 626-8646Phone hours: Monday to Friday, 9 AM to 4 PM
Crowsnest Broadband

Support

Is your service down?

Three steps to get you back online, or to the right person on our local team.

  1. 1

    Check network status

    See whether there’s a known condition affecting the Crowsnest network.

    Network status

  2. 2

    Try a few quick checks

    • Restart your equipment. Unplug the power to your router and your Crowsnest equipment, plug everything back in, then give it 5 minutes to reconnect.
    • Check the cables. Make sure every cable is firmly connected at both ends.
    • Check the lights. No lights at all? Check the outlet. Lights that keep flashing for more than a minute can mean a bad power supply.
    • Try another device. If one device can't connect but others can, the problem is likely that device rather than your service.

  3. 3

    Still down? Tell us.

    Send our local team a support request, or call (814) 626-8646, Monday to Friday, 9 AM to 4 PM.

    Get technical supportCall (814) 626-8646