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Crowsnest Broadband
(814) 626-8646Phone hours: Monday to Friday, 9 AM to 4 PM
Crowsnest Broadband

Support · Internet

Internet troubleshooting.

Tell us which Crowsnest router you have, and we'll walk you through the right checks, one step at a time.

Safety: Never press the Reset button or reset pinhole on your Crowsnest router, for any reason. Unplugging it and plugging it back in is fine when a step asks you to.

Which Crowsnest router do you have?

Pick the one that looks like yours.

Don't see your router?

No problem. Take a few pictures of your Internet equipment and send them to info@crowsnestbb.net. We'll help identify what you have and what to check.

  1. A clear picture of the router itself.
  2. A picture showing its ports, cables and labels.
  3. A wider picture showing the router, any PoE or power equipment, and how everything is connected.

Please don't unplug, rearrange or move any cables just to take the pictures.

Email pictures to info@crowsnestbb.net

Rather talk it through? Call (814) 626-8646, Monday to Friday, 9 AM to 4 PM.

Rather talk to someone?

Call (814) 626-8646, Monday to Friday, 9 AM to 4 PM, or send a support request.