Support
Get technical support
Tell us what you need help with. We'll show the quickest fixes first, and you can send our local team a support request at any time.
What do you need help with?
Choose one to see the quickest fixes first.
- Internet not workingNo connection at all.
- Slow InternetSlow speeds, or the connection keeps dropping.
- Wi-Fi coverage or connectivityWeak Wi-Fi in parts of the home, or Wi-Fi drops.
- Devices can't connectA phone, laptop, TV or other device won't connect.
- Router troubleshootingRouter lights, power or equipment problems.
- Billing questionsYour bill, payments or account.
- Service outage informationIs there a problem in my area?
- Home phoneVoicemail, calling features or no dial tone.
- Other technical supportSomething else about your service.
Already tried troubleshooting? Go straight to the support request form